Users can choose superfast upgrade with providers

broadband
broadband

Internet users in areas of Deeside and Donside set to receive superfast broadband must choose to upgrade to the new service.

Following last week’s announcement that certain areas of Deeside and Donside would benefit from high-speed fibre broadband early next year, there has been speculation as to whether residents would automatically receive the service.

Residents can remain with their current service provider to benefit from the faster download speeds, but will have to opt for fibre broadband.

A spokesperson for BT said: “Once Openreach has completed the work, people can choose to upgrade to the faster fibre broadband service through their choice of service providers.

‘‘More than 70 different service providers use the Openreach network in Scotland, BT is just one of them.”

All service providers offer different prices for different levels of service.

Homes and businesses in Alford, Aboyne, Banchory, Kildrummy and Torphins will be able to sign up to the service, which will offer speeds of up to 80Mbps1.

A BT spokesperson said: “People shouldn’t have to swap service provider unless they want to, and with regard specifically to BT prices, depending what packages people currently have some may be able to find a cheaper fibre service or may see a small increase.”

With some Deeside users currently receiving very low speeds, the option to upgrade is hoped to benefit the community.