MP highlights ‘unfair’ delivery charges

Robert Smith MP: "'It is time these companies gave up this unfair and unjustifiable practice..."
Robert Smith MP: "'It is time these companies gave up this unfair and unjustifiable practice..."

Sir Robert Smith, Liberal Democrat MP for West Aberdeenshire and Kincardine has tabled a motion in Parliament highlighting unfair delivery charges in Scotland.

Responding to a report from Citizen’s Advice Scotland which showed that consumers in Aberdeenshire, the Highlands and Islands and across Scotland were being charged over the odds for parcel deliveries he said:

“It is time these companies gave up this unfair and unjustifiable practice of charging consumers excessive delivery charges.

People living in the North-east and in the Highlands and Islands should not have to pay this postcode penalty.”

He went on to point out that Royal Mail will often offer a far cheaper delivery price to the high surcharges charged by some couriers.

He said:“When Royal Mail is there offering a Universal Service that delivers a package to anywhere in the UK for the same price, it seems absurd that online companies are not taking advantage of this. Where couriers are charging excessive amounts to deliver to remote and rural areas, online vendors should offer to deliver with Royal Mail instead.”

The report noted that a number of firms said they would not send goods to properties with the postcode AB, which covers 432,380 residents in Aberdeen and Aberdeenshire.

CAS also reported that some firms were placing Aberdeenshire, Moray, Argyll and Bute and Perthshire in the Highlands and Islands for charging purposes.