Trading Standards in Aberdeenshire are urging people to stay safe in their own homes by saying a firm “NO” to cold calling doorstep traders.
As part of the Trading Standards Institute ‘Cold Calling – Don’t Buy It’ campaign householders are encouraged to collect or ask for a free no cold calling ‘super sign’ from Trading Standards or download it at www.tradingstandards.gov.uk.
The sign tells cold calling doorstep traders to go away – those who don’t are committing a criminal offence and consumers should report them to the police or trading standards.
More than 10,000 complaints are made nationally about cold calling doorstep traders every year and Aberdeenshire Trading Standards regularly receive complaints against doorstep callers and itinerant tradesmen.
A quick response to one complaint saved three families in Banchory a total of £12,000.
Another itinerant trader carrying out driveway work targeted a family in a remote area near Fraserburgh. After the work was done the trader significantly increased the price to £1500 and made threats unless payment was made. Intervention from Trading Standards identified the work was of poor quality and prevented the trader from receiving further payments.
Although consumers entering in to contracts for over £35 at their home will have a 7 day cooling off period itinerant traders often do not inform the consumer of this which would be a criminal offence and makes the contract unenforceable.
Chair of Aberdeenshire Council’s Infrastructure Services Committee Councillor Peter Argyle said “I would recommend that residents never enter in to contracts on the doorstep. Take your time to make the right decision and avoid buying sevices on the doorstep.”