An annual Aberdeenshire survey has highlighted a high level of public satisfaction in fire and rescue services in the region.
The findings were released this week following the publication of the 37th annual survey on community safety conducted with the Aberdeenshire Citizens’ Panel in May 2014, which comprises 1200 residents from across Aberdeenshire.
The Panel aims to gauge public opinion on a range of community safety-related topics, including the impact of alcohol and drugs, safety on the roads and satisfaction with local policing and the Scottish Fire and Rescue Service (SFRS).
Questions posed relating to services provided by the SFRS resulted in an increase in the figures regarding service satisfaction (97%) and residents having smoke alarms in their homes (93%). This was an outcome of an excellent response rate of 76%.
Local senior officer for Aberdeenshire and Moray, David Rout, said: “I am delighted to read about the very high levels of satisfaction from those panel members who have contacted the SFRSin the past year, following a period of unprecedented change for the service.
“This is the second year in which the SFRS has excelled in becoming the top public sector agency delivering the best possible public service across Aberdeenshire.
‘‘The satisfaction rate of 97% is outstanding and credit goes to staff from across the area, from our firefighters who deliver a service to their communities to our local prevention and protection and training staff.”