Signal failure ‘so frustrating’

Deeside Federation of Small Businesses Chair Moira Gash (right) who has campaigned for better phone reception in the region with local business owner and FSB member Angela Muir (left)
Deeside Federation of Small Businesses Chair Moira Gash (right) who has campaigned for better phone reception in the region with local business owner and FSB member Angela Muir (left)

“...the boy can get a 3 G signal on his mobile phone - but he needs to stand on one leg, facing east, on a sunny day at the front of the house,” says James Bidwell of Balblair on our Facebook page.

This is just one of the many comments the Piper has received, by e-mail, through Facebook and by phone, about the running issue of simply making a call.

After last week’s appeal for people struggling to get a signal to get in touch, the Piper has received scores of similar comments from frustrated residents.

People from all over Deeside and Donside have told of signal cut-outs, reception-less villages and mobile black spots.

Trade union official Melanie Greenhalgh from Rhynie said: “The phone reception here is constantly up and down and it’s not acceptable. I need to be able to speak to people for my job and I’m not getting the service I’ve paid for.”

Jim Elmslie, who runs Grampian fencing company in Torphins said: “My reception is very poor, I have to go to the kitchen for any signal. It affects my business and in this day and age they should have sorted it out.”

Graham Hadden of Kirton of Durris said his phone reception is ‘a lottery’.

“I can’t get a signal in my house and you can hardly get one at all on the South Deeside Road, I either have to walk quarter of a mile or drive to Milton of Crathes. It’s a lottery.”

Bill Fraser e-mailed in and said: “I live at Collonach. I bought a smart phone and took out a contract with Vodafone because their coverage map showed fairly good coverage in my area. In six months I never once got a signal so I cancelled my contract with Vodafone and moved to O2. This has proved to be only marginally better in that I can sometimes get a signal in our kitchen but only if it’s NOT a bright sunny day.”

Audrey Dykes of Glendye near Strachan had a similar tale of woe to tell with even the emergency services having to ask to use her land line: “There is a massive blackspot between Strachan and the top of Cairn O Mount. Not only does this affect the residents but in the unfortunate circumstance of someone breaking down or having an accident there is no way to call for help unless you can get to a house with someone in it.”

“On one occasion I have even had the fire brigade having to use my land line...