Banchory misses out on TSB pop up

TSB is to offer new banking services in Aboyne and Alford following branch closures – but Banchory will miss out.

Friday, 7th May 2021, 12:00 am
The Banchory TSB branch closed earlier this year.

The bank has confirmed pop-up branches will be opening at Aboyne Business Centre and at Dog Action Rehoming in Main Street, Alford, however a service has not been allocated to Banchory.

Alexander Burnett, the Scottish Conservative candidate for Aberdeenshire West in yesterday’s election, met TSB bosses in November following the announcement that branches in Aboyne, Alford and Banchory were to all shut, stating it had placed staff and elderly residents in an “appalling situation”.

Mr Burnett has been continuing to pressure TSB into keeping banking services present across Deeside following the closures.

Mr Burnett welcomed the move but reiterated the need for the same services to be made available in Banchory.

He said: “It felt like Deeside residents were being left out in the cold by TSB following their announcement last year to close the three branches.

“Residents were left in an appalling situation and were faced with a 60-mile round trip to access TSB services which is totally unacceptable.

“I therefore welcome this compromise from TSB following our November meeting but I’m disappointed that Banchory has been left out.

“I’m extremely disappointed that Banchory has been short changed here meaning residents will have to travel outwith the town to access facilities.

“I will continue to pursue this with TSB as well as making sure the pop-up branches in Aboyne and Alford aren’t just a temporary fix.

“Face-to-face contact with local banking agents can be hugely beneficial for groups such as the elderly in helping to combat loneliness and isolation.

“I look forward to seeing these facilities open and hope residents can take advantage of this to ensure TSB continues to have a presence in Aboyne and Alford.”

Director, Branch Banking, Carol Anderson said: “The pop-up service will support our customers in parts of the country where it takes longer to get to a branch. The pop-ups and future access to cash pilot will test demand for these types of services, giving us insight on what more we can do for customers in the future.”